HUEWINE

1. Cancellation Policy
.

Customers may request a cancellation of services under the following conditions:

---

• The cancellation request is submitted within 7 days of the order confirmation or service commencement.
• The service has not yet been delivered or initiated.
• For subscription-based services, cancellations can be requested before the next billing cycle.

---

Cancellation requests should be made in writing via email to support@huewine.com. Please include your order details and reason for cancellation.

2. Refund Policy
.

Refunds are processed under the following conditions:

---

• Full refunds will be issued for cancellation requests made before the service has commenced.
• Partial refunds may be considered for work that has already started but not completed. The refund amount will depend on the percentage of work completed.
• No refunds will be issued for completed services or custom software development projects once delivered.
• Subscription services are non-refundable once the billing cycle has begun.

3. Exceptions
.

Refunds are not applicable in the following cases:

---

• Services purchased during a promotional or discounted period.
• Failure to provide necessary inputs or delays caused by the client.
• Unrealistic or unsupported claims for refunds.

4. Processing Time
.

Refunds will be processed within 7-14 business days from the date of approval. The refund amount will be credited back to the original payment method used for the transaction.